Press Ganey Honors Top Performers and Key Industry Contributors at 2018 National Client Conference

Nov 12, 2018

Award Recipients Announced for Physician of the Year, Nurse of the Year, Team of the Year, Pediatric Excellence Award and Safety Champion Award

BOSTON--(BUSINESS WIRE)-- Press Ganey today announced the recipients of five prestigious awards—Physician of the Year, Nurse of the Year, Team of the Year, Pediatric Excellence Award and Safety Champion—at its 2018 National Client Conference in Orlando, Florida.

Press Ganey presented the Physician of the Year Award to Dr. Emily Sedgwick, Chief Quality Officer of Faculty Group Practice and Medical Director of Breast Imaging at Baylor College of Medicine. Press Ganey recognized Dr. Sedgwick for her compassionate commitment to the patient experience. Through her leadership, Dr. Sedgwick created and implemented a same-day breast biopsy program that has reduced wait times for breast imaging and biopsies and greatly enhanced patient experience.

This year’s Nurse of the Year Award was presented to Melle Reider-Demer, Nurse Practitioner at Ronald Reagan University Medical Center, UCLA Health System. This award recognizes the contributions of an outstanding direct-care nurse who has demonstrated a commitment to care innovation, transformation and collaboration to support an exceptional patient experience. Reider-Demer is being honored for her numerous contributions to improving the patient experience and her commitment to continued transformation for the betterment of patients and the organization. Finalists for the Nurse of the Year Award are Cathy Carson of Atrium Health and Aloha Almazan of Dignity Health.

Press Ganey’s Team of the Year Award was given to the Medical University of South Carolina’s Blood & Marrow Transplant (BMT) Program for its exceptional ability to treat adult and pediatric patients across multiple entities within the university. The program’s multidisciplinary team coordinates care across several departments and relies on communication and collaboration to help deliver positive patient experiences and outcomes.

The 2018 Pediatric Excellence Award was presented to Children’s Hospital of Philadelphia (CHOP). This award recognizes a hospital or unit that has demonstrated an unwavering commitment to the delivery of pediatric care. CHOP was selected for its continued commitment to deliver breakthrough experiences for patients, families and staff by mobilizing a multidisciplinary enterprise team responsible for driving transformational change throughout the organization.

The HPI Press Ganey Kerry Johnson Safety Champion Award was presented to Dale Harvey, Director of Performance Improvement, Quality and Safety at Virginia Commonwealth University Health System, and Joan Wynn, Vice President of Safety & Quality and Chief Quality Officer at Vidant Health. The Safety Champion Award recognizes individuals who demonstrate expertise and success on their safety and reliability journey as well as a willingness to share that expertise with others to advance patient and caregiver safety.

“Today we honor the extraordinary achievements of our 2018 award winners. Those we have recognized have exhibited a true commitment to transforming the delivery of health care by improving the patient experience, reducing suffering and enhancing caregiver resilience,” said Patrick T. Ryan, CEO, Press Ganey. “We are consistently impressed by the achievements of our clients and are proud to partner with them to reduce patient suffering by supporting the delivery of safe, high-quality, patient-centered care.”

Press Ganey also announced the recipients of its Pinnacle of Excellence, NDNQI®, Success Story and Guardian of Excellence awards, recognizing in total over 250 organizations for their superior performance in consistently delivering exceptional patient care.

The Press Ganey National Client Conference draws over 3,000 health care executives, physicians, nurses and other professionals from across the country to learn and collaboratively explore paths toward more patient-centered care. This year’s theme, Transforming Care Together, addresses the interdependencies of safety, quality, patient experience and engagement and celebrates the continued partnerships between Press Ganey and its clients.

About Press Ganey
Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 33,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

Jon Siegal, 781-684-0770

Source: Press Ganey